See more of our trusted coverage when you search. Prefer Newsweek on Google to see more of our trusted coverage when you search. When a customer steps through the doors of a retail location looking to ...

That’s where artificial intelligence (AI) is stepping in. Tools like Guitar Center’s Rig Advisor, an AI-powered shopping assistant, are designed to replicate what a human associate can do, delivering ...

There’s more to training a sales associate than just hammering features, benefits or price. It all comes down to building a rapport with the customer.

Online sales accounted for more than a third (36.2%) of total retail sales growth in 2015, according to data from the U.S. Commerce Department. So with less people spending offline, and e-commerce ...

Lee & Associates-Maryland has added a dedicated mid-Atlantic retail sales and leasing team, poaching all three hires from Broad Reach Retail Partners. SEE ALSO: Power Is No Longer an Input in Data ...

A common modern retail myth is that customers do not want sales associates to approach or interact with them unless they are specifically sought for. This fable is now shattered, according to a survey ...

Christiana Jolaoso-Oloyede creates compelling content for B2B tech companies. She also empowers business leaders with unbiased data-driven information needed to run their SMBs. She has worked with web ...

The way to make customers for life is to build a relationship with them, make them feel connected to your brand, and make them feel like a person, not a number. One of the ways to do this is by ...

A Jumpmind AX Insight study reveals retail store associates are battling more than a few challenges and while technology promises big rewards it isn't always solving the problems associates deal with ...

The glamour and prestige of luxury brands is not strong enough to insulate them from the employee attrition plaguing the retail sector in the post-pandemic period. That means luxury retailers must not ...

For decades, the store associate’s relationship with technology began and ended at the register. Scan, tender, receipt, next customer. The POS was a transaction machine, and the associate was the ...