I took ITIL Foundation a long time ago, but I hear today's ITIL has changed quite a bit.” Perhaps you have that impression.

Last time, we looked at ITIL (Version 5) as a common language to support on-site decision-making. By knowing ITIL, you can broaden your perspective on the challenges right in front of you, such as ...

Large enterprise companies that need guaranteed high performance and scalability for their service management applications might want to consider StreamFoundry’s software suite that addresses several ...