With AI putting the squeeze on SaaS providers, ITSM incumbent ServiceNow is embracing a consumption-based shift and an expansion play centered on cyber.

New AI-native solutions tackle quality, warranty fraud, order operations, and complex quoting on a single platform Industrial Connected Workforce digitizes frontline work and preserves institutional ...

LAS VEGAS--(BUSINESS WIRE)--Knowledge 2024 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2024, ServiceNow (NYSE: NOW), the AI platform for business transformation, unveiled new ...

INRY, a Cprime company and ServiceNow partner, and ServiceNow (NYSE: NOW), the AI control tower for business reinvention, today announced INRY’s deployment of ServiceNow EmployeeWorks, the employee ...

Learn how ServiceNow’s early-career programs support interns and new engineers through mentorship, onboarding, continuous learning and real-world project experience. That impression took shape after ...

After a half-century of doing things one way in the enterprise software industry, it’s time for exponential change, says ServiceNow CEO Bill McDermott, who’s creating that new future by infusing AI ...

‘We have developed an overall service reliability strategy which is really made up of three components. Think of as like three legs of a stool. One is service management. The second one is operations ...

The $1 billion AI startup's new Catalyst agent automates enterprise workflows by mining ticket histories and generating code, as CEO Jake Stauch claims Serval's AI-native platform can replace ...

As MS gained experience with ServiceNow, they began to think, "I want to master this more deeply." However, their previous job was centered on operations. With no system for choosing projects, they ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI control tower for business reinvention, today announced its intent to acquire Veza, a leader in identity security. The acquisition ...

The invite-only AIQ Summit, hosted at the New York Stock Exchange, will also draw attendees and speakers from the Fortune AIQ 75 list (debuting Sept. 29 ). The prestigious Fortune AIQ 75 list ranks ...