Through the wave of enterprise electronic health record implementations over the past ten years, I’ve seen and heard many organizations come to the conclusion that their traditional help desk ...
No one would argue that achieving provider satisfaction is a top goal for healthcare IT support leaders and teams. What if your IT service desk could deliver satisfaction to clinical staff, too? Could ...
TROY, Mich., Sept. 29, 2011 /PRNewswire/ -- CareTech Solutions, an information technology (IT) and Web products and services provider for U.S. hospitals today unveiled its newly re-configured and ...
TROY -- CareTech Solutions, an IT and Web products and services provider for more than 200 hospitals, Thursday announced that use of its Service Desk service increased by 75 percent in 2012. This ...