Leaders say thousands of nonemergency calls are putting a strain on the department.

It was a route he’d taken thousands of times on his bicycle. The weather was clear and bright. Then the unexpected happened. Randy Henderson’s handlebars got caught on the side of a fence on a bridge ...

Your heart is racing and you’re breaking out into a cold sweat. You feel sick. You’re sure it’s an emergency. You pick up your phone to dial 911. Ambulances are designed for this type of situation — ...

When most people call 911, they expect to hear from a dispatcher. In Arlington, some callers may now be connected directly to ...

ALBANY, N.Y. (NEWS10)- It’s been tough traveling for people in the Capital Region over the past 24 hours, this is also true for EMS. One local ambulance service said they brought in extra staff to ...

KNOXVILLE, Tenn.--(BUSINESS WIRE)--Priority Ambulance announced today that Nashville-based First Call Ambulance will join its national family of companies. The addition solidifies Priority Ambulance’s ...

TROY – The city plans to spend up to $500,000 of its federal American Rescue Plan funds to pay overtime to deploy a fourth fire department ambulance during a daily 12-hour period when there is a high ...

SALEM — The fire department has issued a statement to clarify what services are provided by the department’s first responders. According to the statement, the department is clarifying “the services ...